Warranty Policy

General warranty conditions

1 Crowd eligible for warranty

This warranty is limited to the original purchaser and is non-transferable. In the event of a defect in the stainless steel body of the product within the warranty period, the purchaser should contact our customer service team for assistance.

2 Basis of the warranty

2.1 The warranty includes

2.1.1 Production and/or material defects of individual components or the complete product. Products must be installed in accordance with accepted technical rules and standards for installation. They must be installed by qualified tradesmen.
2.1.2 The warranty details

Collection	Category	Subcategory	Warranty period
Shower Drains	Main Body	Stainless Steel Drain Body	5 years
	Parts	Flange	1 year
		Hair Strainer
		Threaded Adapter
		Rubber Collar
		Lifting Hook
		Adjustable Feet
		Bracket
Touchless Faucets	Main Body	Brass Faucet Body	5 years
	Parts	Power Box	1 year
		Wires
		Connection Pipe
		Infrared Sensor
		Valve
Shower Systems	Main Body	Brass Valve Body	5 years
	Parts	Connection Pipe	1 year
		Banlance Valve
		Shower heads
		Shower hose
		Bracket
		Panel

2.2 The warranty does not include

2.2.1 Damage caused by normal wear and tear, misuse, abuse or improper installation.
2.2.2 Any damage or defect caused by install, repair, remove or modification of the product, including subsequent damages of any type.
2.2.3 Labor or installation costs associated with the installation, replacement, repair or remove of the product.
2.2.4 Damage that does not affect the function of the product (scratches, dents, bumps, paint damage, decorative accessories, etc.).
2.2.5 Damage caused by accident (sudden unforeseen event.).
2.2.6 Complementary purchased accessories are damaged.

3 Warranty rights reserved

3.1 We will, at our sole discretion, repair or replace any defective stainless steel parts or products, or refund the extent of the damage to the product.
3.2 We reserve the right to modify or terminate this warranty at any time without notice.
3.3 The warranty applies only to products purchased and used within the United States.

Nice replacement drain

This is a sturdy metal replacement drain and is the right size for our standard tub drain and the parts work great. We've had trouble removing the long-standing existing drain, as the top broke off, and the inserted section won't budge, but I am confident this drain will look/work great once it's completely installed.

Nice drain. Super shiny, well built.

It's super shiny and a very yellow Gold.

Matte Black Drain Kit

I recently updated my daughter's bathtub with this matte black drain kit, which is not only easy to install, but also has a modern look and enhances the style of the entire bathroom. The foot-operated design makes it easier to use and can be operated with one foot, which is very suitable for her who often needs a bath to relax.

Perfect for Families

Hands-free and easy to use. My family loves it

Fantastic Sensor Response!

The sensor is quick and accurate. So convenient

Beautiful Brushed Nickel Finish

The brushed nickel finish looks sleek and modern!

Easy-to-Install

This drain trim kit was easy to install and works smoothly. The push-to-open and close function is convenient and user-friendly. It fit well with my existing tub setup and gave a clean, modern look to the drain area. The overflow plate also matched well and secured in place without any issues. It’s a straightforward way to update a tub without much hassle.

Tub Drain Replacement

This lift-turn drain kit was straightforward to install and fit well with my existing tub setup. The drain and overflow cover sit securely, and the lift-turn mechanism works smoothly with a gentle push, making it convenient for daily use. The included rubber gaskets provide a good seal, helping to prevent any leaks.